* The return of the authoritative bestseller includes all new content relevant to the popularization of how About Face maintains its relevance to new Web technologies such as AJAX and mobile platforms such as the iPod

* Addresses the continuation of a general shift in emphasis from Windows desktop software to other platforms and domains including appliances, Web applications, consumer electronics, and mobile devices

* Features updated examples to reflect current state-of-the-art interfaces and additional case studies where appropriate

* Contains updated graphics, icons, and layouts; a new approach to Cooper's immensely popular Goal-Directed Design methodology; and coverage of the new thinking in interface, interaction, and product design methods