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內容簡介

　　《外企職場英語：從贏得訂單到實現收款》作者張慶祿在北京的幾傢著名外企的工作經驗長達20餘年，從外企入門的崗位做起，作者在十年前就已經成為瞭外企的高管；不僅如此，作者的外語功底非常深厚，對外企的工作方法，企業文化，企業流程都有著深刻的理解和豐富的經驗。為瞭幫助有誌於在外企進行工作的讀者，作者為此編寫瞭《外企職場英語：從贏得訂單到實現收款》，使讀者可以通過作者精湛的外語功底和詳細的工作描述，不但學習瞭外企工作的方法和語言，也增加瞭對外企的工作方法和流程，是一本非常珍貴的外企英語學習和進行工作的讀物。

內頁插圖

目錄

第一部分：企業職能部門
一段簡單的經曆
第一單元：銷售和渠道管理
銷售人員或客戶經理
渠道管理
第二單元：財務管理
交易審核櫃颱或定價團隊
信貸團隊
收款團隊
第三單元：業務相關部門：産品部，供應鏈，物流和法規部門
産品部
供應鏈
物流部門
法規部門
第四單元：閤同／訂單管理部門
銷售閤同與分銷協議
企業資源規劃係統
接受訂單
〔訂單管理（未交付的訂單管理）〕
時段報告
貨物退運授權：到貨即損，錯發貨，短發貨
請求保修和過保服務
銷售收入確認
庫存更換
貨證憑證
內部控製與審計

第二部分：案例學習
第一單元：電力項目
第一節：簽約前動作
第二節：訂單管理
第三節：齣發票和收款
第四節：貨物退運授權和貨物重發替換
第二單元：銀行項目
第一節：訂單前操作
第二節：訂單管理
第三節：齣發票和銷售登記
第四節：協助客戶進口通關
第五節：庫存更換

前言/序言

　　1. Why I Write
　　Twenty years ago I joined a Canada-based company. The department I was recruited into was called Contract Administration. At that time there were no trainings at all for new staffs like the popular New Employee Orientation which is now normally organized by Human Resources Team at the corporate level for new staffs . There were no trainings either at the department level. My mind was totally blank then. I was eager to learn in the hope of getting quickly qualified so that I could stand firmly in the company and ensure my job security. Yet the only thing I could do then was to set my audio-visual sensors on alert and focus my attention on whatever other senior staffs spoke in team discussions and how they responded to operational issues. I analyzed what I heard and saw and consulted books afterwards to confirm my understandings. It took me too much time and efforts before I was made sure about my roles and responsibilities in the team and the steps I needed to follow to perform these roles and responsibilities. But still I had no idea about how the company was run and what its structure was.
　　Years later when I became a department manager， I was determined to compile a department handbook incorporating team job categories， job processes， support documents， job-related parties ~in an effort to let senior staffs follow and new staffs leam for knowledge and performance purposes. I did materialize that determination and successfully completed that handbook. It did help the team a lot.
　　It has been 20 years now. Foreign enterprises are no longer rare in China. If you are planning to join such enterprises， you need to prepare yourself in two aspects in addition to the specific field you major or specialize in： enterprise knowledge and the English language. Go to bookstores? I myself often go to book stores too. There are countless books about expertise on sales， marketing， import and export， etc. Also there are countless books on English language used in various fields： English on international trade， on negotiations， on tourism， on freight forwarding~， etc. I am not sure if you have the same impression as I have after I have finished reading any one of such books： still blank-nunded about where you will be in a company and what knowledge you need to get equipped with to perform your role in the company. You could easily forget all what you have learned from these books. I tried to figure out the reason why?
外企職場英語：從贏得訂單到實現收款 [English in Business Transcations in Foreign Enterprises:Order to Cash Fulfillment 下載 mobi epub pdf txt 電子書

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