具体描述
To achieve success in today's ever-changing and unpredictable markets, competitive businesses need to rethink and reframe their strategies across the board. Instead of approaching new product development from the inside out, companies have to begin by looking at the process from the outside in, beginning with the customer experience. It's a new way of thinking-and working-that can transform companies struggling to adapt to today's environment into innovative, agile, and commercially successful organizations.Companies must develop a new set of organizational competencies: qualitative customer research to better understand customer behaviors and motivations; an open design process to reframe possibilities and translate new ideas into great customer experiences; and agile technological implementation to quickly prototype ideas, getting them from the whiteboard out into the world where people can respond to them. In "Subject to Change: Creating Great Products and Services for an Uncertain World", Adaptive Path, a leading experience strategy and design company, demonstrates how successful businesses can - and should - use customer experiences to inform and shape the product development process, from start to finish.
用户评价
##——想了解世界上最好的UX工作室Adaptive Path吗？ 那你不要错过这本书！ 这本书的作者是 ——Adaptive Path的设计师们 其中一个光头Peter来公司做他们做的项目的发表时 拿着刚刚上市不久的Iphone4 控制着大屏幕上的内容 边讲边用食指在手机屏幕上滑动着 惊讶全场 想来那是...
评分 评分 评分 评分不过大多都是价值观,方法论依然要自己总结
评分公司内部的工作论坛讨论这本书，想到自己现在公司的工作感受，有感回帖了下面的内容，现在此备份一下。 --------分割线------------------- 这本书买了已经快两年了，书的内容已经忘得差不多。 因为工作的关系，这些年看的设计的书，比单纯技术的书多得多，看多了觉得都...
评分 评分##不知道是原书的表述就是这样还未点到就止，还是译者翻译上语句的问题，总是让人有一种不够酣畅的感觉。 不过此书的翻译上确实还有些需要提高的地方，但是作为设计书籍匮乏和偏主观的特点，确实需要更多这样的译者来帮助分享更多有用的知识。 这本书是在飞机上来回的两个航程...
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